Contact Our Helpline!

8am – 5pm 
Monday – Friday
​Are you looking for resources or information to support yourself and your loved ones as you age? The helpline is the place to start!
​
​We have dedicated team members whose sole focus is to support callers by helping them to navigate  services and resources

Staff is available to answer calls in both English and Spanish, and can schedule translation services for over 250 languages.

If you are prompted to leave a voicemail during 8 am - 5 pm, please do so! Our team members check the voicemail inbox and respond as promptly as they are able.
WHO WE ARE
​
We are an Aging and Disability Resource Center, which is the place to start for seniors, caregivers, and individuals with disabilities who are looking to live safely and independently in their homes and communities. We provide resources related to Medicaid eligibility, transportation, nutrition, home care, caregiver support, and so much more.
​OUR MISSION
​​
The Area Agency on Aging of Pasco – Pinellas is
a trusted resource
​to advocate, educate and empower seniors, individuals with disabilities and 
caregivers which promotes independence,
in partnership with the community.
OUR VISION
​
Our community will provide seniors, adults with disabilities and caregivers with the resources and services needed to maintain independence, promote healthy aging and live an optimal quality of life.
PUBLIC RECORDS
F.S. 119 and the Florida Constitution provide a right of access to the public records of AAAPP pursuant to F.S. 20.41. Certain records are exempt or confidential and exempt from disclosure.  Anyone can request public records from the Area Agency on Aging of Pasco Pinellas. The requester is responsible for any cost of providing the public records, which includes staff time, cost of copies and other costs that are associated with the request as set forth by law.  To make a request, please send an email to [email protected]

AAAPP’s services are available to all eligible individuals in Pasco and Pinellas counties and AAAPP complies with all legally mandated non-discrimination policies.  AAAPP strives to provide services through a lens of inclusivity by making sure underserved communities are aware of the services available and providing the requisite assistance in linking eligible individuals to available services.  The Board of Directors, Advisory Council and staff will be representative of the seniors, adults with disabilities and caregivers we serve. We welcome the unique perspectives of all persons in our quest to fulfill our mission.
MEDICAID
For more information about the Statewide Medicaid Managed Care Long-Term Care program, please visit the LTC website here. 

NOTICE OF PRIVACY PRACTICES
Click here to read our notice that describes how medical information about you may be used and disclosed and how you can get access to that information.
​
Click here to read our policy concerning electronic communication and how we use the information we collect.
AREA AGENCY ON AGING OF PASCO-PINELLAS
9549 KOGER BLVD. N.
GADSDEN BUILDING - SUITE 100
ST. PETERSBURG, FL 33702

HELPLINE

Contact Information

OFFICE HOURS
Toll Free: 1-800-963-5337
​Helpline: 727-217-8111
Helpline Contact Form
Admin Offices: ​​727-570-9696
[email protected]
(Please do not share confidential information by email.)
​Monday – Friday
8:30am – 5pm
Closed on Federal Holidays