COVID-19 Updates and Information

The Area Agency on Aging of Pasco Pinellas is committed to the health and well-being of seniors, adults with disabilities, family caregivers and our staff. With the increase in confirmed COVID-19 cases in our region and the declaration of a national emergency, we have created this page to keep you up-to-date on the operations of the Area Agency on Aging Pasco – Pinellas and provide helpful resources and information.

AAAPP Operational Updates

The Area Agency on Aging of Pasco-Pinellas lobby is open 8:30am – 4:30pm daily for all deliveries, including mail, packages, and overnight deliveries. The office remains closed to the general public. All critical services will continue to be available by phone.

• Our Helpline and Intake/Screening/Medicaid teams remain open during normal business hours. You can reach us at 1-800-963-5337 or 727-217-8111 for out of area callers.
• Our nutrition providers remain available. Home meal delivery is being conducted using social distancing measures to protect seniors receiving the meal and congregate dining has transitioned into drive-through dining services.  Drive through meal options are readily available for any older adult 60+. To sign up, call  the Neighborly Care Network (Pinellas residents) at 727-573-9444 or Pasco County Senior Services (Pasco residents) at 727-834-3340.
• Our SHINE (Serving Health Insurance Needs of Elders) and Senior Victim Advocacy/Elder Abuse teams are available for support and assistance via telephone only. You can reach both programs via the Helpline number above.
• Our case management teams are continuing to coordinate & provide services wherever possible to individuals, but have put in place extra precautions to avoid the spread of the disease.
• Adult day care (ADC), senior center programming, and other community sites are largely suspended. Check with the direct provider or municipality for updates on site closures. Update:  The Claude Pepper Center and the Crescent Center ADCs in Pasco County have reopened with very limited (<10 individuals, staff and clients included) capacity.  Please call CARES, Inc. at 727 862-9291.  Neighborly Care Network in Pinellas County also has limited Adult Day Care participation available.  Please call the Neighborly Care Network at 727 573-9444 for more information.

Community Operations and Updates

• Department of Children and Families storefronts, Social Security offices, and many municipal offices are closed or suspended at this time. Many are still offering information and support via telephone – check with the specific provider for details. DCF Economic Self Sufficiency Program Information available in English – Spanish – Haitian Creole.
• Pinellas Suncoast Transit Authority is offering ongoing route updates here.
• The Alzheimer’s Association’s Brain Bus has gone virtual. Flyer with full information available here.


• COVID – 19 Testing Sites
  • Pinellas County: Pinellas County Testing Sites
  • Pasco County:    Pasco County Testing Sites

Vaccination information for Pinellas and Pasco counties:

    Pinellas County, please visit:
Pinellas County
    Pasco County, please visit:
Pasco County

Information and resources to keep you and your loved ones safe

CDC – “Clara” COVID-19 Symptom Self-Checker:
This is a great tool if you believe you may be experiencing symptoms of COVID – 19. Find it here.
Symptoms Self-Checker
COVID-19 symptom information in American Sign Language.
Vaccine Information:
Centers for Disease Control:  Read latest on vaccines

Medicare & COVID – 19

Medicare & COVID – 19:

• Helpful information from Medicare.gov
• Press Release from SHINE regarding COVID-19 & Medicare Fraud
• Medicare covers lab tests (no out-of-pocket costs) and medically necessary hospitalizations due to COVID-19.
• SHINE is readily available to answer your questions over the phone! Contact them at 1-800-963-5337 or 727-217-8111.

​Scams, Fraud and Exploitation related to COVID-19

​Scams, Fraud and Exploitation related to COVID-19: 

• Federal, State and Private Protections for Older Consumers Impacted by COVID-19 
• Where to Report COVID-19 Scams and More – Info from the Department of Justice
• Do you need support? Our Victim Advocacy team is readily available to support elder victims of crime or provide education and support related to prevention of scams, fraud and exploitation. Reach them at 727-570-9696 and ask for the Senior Victim Advocacy program.

Resources for Care Partners of Individuals Living With Dementia

Resources for Care Partners of Individuals Living With Dementia:

• Plain Language Information on Coronavirus
• Coronavirus Prevention Tips for Caregivers Video
• Caregiving in a time of Coronavirus: Tips from Emory University Goizueta Alzheimer’s Disease Center
• Alzheimer’s Association offering helpful tips, phone-based support groups, and more
• Florida Dementia Care & Cure Initiative Caregiver Tips 
• Alzheimer’s Family Organization Support Groups are transitioning online –
  • Pinellas Support Groups
  • Pasco Support Groups

​Information regarding Retirement Communities & Independent Living Facilities

Information regarding Retirement Communities & Independent Living Facilities:

• CDC Guidance for Retirement Communities & Independent Living
• CDC – Preventing the Spread of COVID 19 in REtirement Communities & Independent Living Facilities

Various useful state and national resources

• Florida Department of Health COVID – 19 Website
• CDC COVID 19 Website
• People at Risk for Serious Illness from COVID-19
• What to Do If You Are Sick with COVID-19
• Information for People at Higher Risk and Special Populations
• Pinellas County Emergency Management COVID 19 Information Page
• Administration of Community Living – COVID-19 Update Page
• Pasco County COVID-19 Information

Entertainment & Educational Resources to Take Your Mind Off Covid-19

• You can watch Denying Gravity online!
• The Alzheimer’s Association Brain Bus has gone virtual – visit this site or call the 24/7 Helpline to register for the live programs every Tuesday and Thursday at 10am, 1pm, and 7pm EDT.
• Virtual Museum Tours
• Metropolitan Opera Live Stream
• Monterey Bay Aquarium
• Clearwater Marine Aquarium
• National Zoo Webcams
• Seated full body workouts (SHAPE)
• At-home balance workouts
• Need ideas for phone conversations NOT about the virus?  Conversation Starters.

​Do you have another need that you haven’t found on this site?
Don’t hesitate – call the Helpline today.

​We can provide with information about the available resources in our community.

Toll Free
1-800-963-5337

​Out of area callers:
(727) 217-8111