Transportation Options in Pinellas County

Transportation is a service that is important for seniors and disabled adults, especially those who do not drive. Although it is a needed service, it is one with limited resources that are no cost or low cost.

This page lists government funded programs, non-profit agencies, and for-profit businesses that provide transportation. There are also businesses who are licensed to provide homemaker, companion, or home health aid services and their staff can provide transportation for an hourly fee.

For more assistance please call The Senior Helpline at 1-800-96-ELDER, (1-800-963-5337). For inquiries from outside of the area call 727-217-8111.

Public and Funded Transportation

Pinellas Suncoast Transit Authority (PSTA)

727-540-1900 Info line for passenger schedules and route changes. Fixed bus route.

Older adults (65 and over) can save 50% or more on the regular cash fare with a Senior Special Citizen Photo ID, or use a reduced-fare Daily or 31-Day Unlimited Ride GO Card. Cards are available at any PSTA bus terminal or select ticket outlet. Senior Special Citizen ID is not required for Medicare cardholders who present their card to the driver upon boarding. Call the PSTA InfoLine seven days a week and most holidays for route and schedule information. Ask about learning how to use the bus (Show me Service).

Fees: Call for information.

Days and hours: 5 a.m. to midnight, 7 days a week.

Serves: Pinellas County.

www.psta.net/ Web site has bus routes and information.

PSTA – Demand Response DIAL-A- RIDE Transit (DART)

Pinellas Suncoast Transit Authority (PSTA) provides demand response transportation, also known as DART, for people in Pinellas County who, because of a disability, are unable to independently use regular PSTA buses. DART transportation consists of cabs and wheelchair vans, which provide curb-to-curb service within 3/4 mile of our regular fixed bus routes, during the regular operating hours of those routes.

Information: 727-540-1800 or go to http://www.psta.net

Application: Applications are available by calling the information number above or as a pdf file at http://www.psta.net/dartapplication.php . The on-line application can be printed, completed, signed and submitted by mail to PSTA/DART.

Reservations: (for approved applicants only) As of 12/2011, reservations can be made directly with the 2 providers:

  • Sedan service – Yellow Cab – (727) 471-3278
  • Wheelchair service – Care Ride (727) 536-7433
  • Or you can call PSTA and be routed to a provider.
    Sedan Trip Reservations/Cancellation: (727) 540-1897
    Wheelchair Trip Reservations/Cancellation: (727) 540-1960

Fees: There is a fee per one way trip. Clients who reside more than 3/4 of a mile outside of the service area or are riding outside of our normal service hours will be charged an additional fee.

Days and Hours: 8 a.m.-5 p.m. weekdays; 9 a.m. to 5 p.m. weekends and holidays. Reservations may be made Monday through Friday, 8 a.m. to 5 p.m. Riders must call no later than 5 p.m. on the day before the trip.

PSTA – Transportation Disadvantaged Program

The Pinellas Suncoast Transit Authority (PSTA) took over responsibility for operating the County’s Transportation Disadvantaged Program on January 1, 2012. Individuals wishing to apply or arrange for transportation through the TD Program can do so by contacting PSTA’s InfoLine at (727) 540-1900 or through the PSTA website.

In order to qualify for Transportation Disadvantaged services In Pinellas County, a person must:

  • Live in Pinellas County.
  • Not be able to get a ride from household members or others for life-sustaining trips: medical, grocery, work, job-related training/education, and other vital services.
  • Have documented household income which does not exceed 150% of poverty level.

Transportation is generally provided by reduced cost bus passes but taxi or wheelchair van door-to-door service may be approved for those unable to ride a bus. There is a fee for each one way trip for the door-to-door service.

Neighborly Care Network Transportation Services

727-571-4384

Provides specialized transportation services for individuals age 60 or older who are residents of Pinellas County and have no other viable means of transportation available to them. Clients must register by telephone prior to scheduling service. Provides transportation to nutrition sites and adult day care centers. Individuals can get door-to-door transportation to medical appointments that are within 10 miles of their home with pickups between 9 AM and 2:30 PM only. Seven days advanced scheduling is required. Services are based on the availability of funds. Cost depends on funding source. Contributions are accepted. Group transportation is available from set locations to shopping centers.

Eligibility and fees: No fee for age 60 and up and/or transportation disadvantaged. Other criteria are determined by specific contracts with outside agencies and groups. Donations are encouraged for grant-funded trips. Special trip fees are determined on a case-by-case basis.

Advance notice: 7 days.

Days and Hours: Pick-up Monday through Friday, 9 a.m. to 1 p.m. for medical appointments; 9 a.m. to 2:30 p.m. for all others. Other days can be arranged on a per-service fee basis. Registrations are taken between 8:30 a.m. and 12:30 p.m. Monday through Friday.

Area served: Pinellas County, based on availability of funding. Medical trips within a ten-mile radius of pick-up.

EZ Ride – A membership transportation service of Neighborly Care Network

727-571-4384

http://www.neighborly.org/EZride/tabid/207/language/en-US/Default.aspx

A project of Neighborly Care Network, this service is available to Pinellas County residents aged 65 and older and disabled residents 55 years of age and older. The program uses both volunteers and paid staff to provide transportation for any trip purpose in Pinellas County with destinations that also include southern Pasco, as well as specific destinations in northern Hillsborough such as H. Lee Moffitt Cancer Center, the VA Hospital/Medical Clinic, and the University of South Florida Medical Clinics.

Area Served: Pinellas County

Fees: EZride requires an annual membership fee of $25. There is also a pick up fee plus a charge per mile for each one way trip. Call for cost information. EZride members can pay for their trip with cash, check, and credit card or by pre paying for the service.

Days and hours: 8 a.m. to 6 p.m. Tuesday through Saturday.

Advance Notice: 48 hours before transportation is needed

Greater Pinellas Transportation Management Services (GPTMS)

727-545-2100

GPTMS(www.gptms.com) is a private company that provides transportation through Medicaid.

“Transportation will be provided for trips to Medicaid-compensable services. To receive services, you must have a valid Medicaid number and have no other means of transportation available, including family or friends. To apply, call GPTMS at 727-545-2100. You will be asked to provide your Medicaid number for verification of eligibility and other personal information, including whether you have access to a vehicle and the name and address of the medical provider you need transportation to. Medicaid eligibility must be verified each month.”

Advance notice: 3 business days.

Days and hours: Paratransit provided 24 hours a day, 7 days a week.

Area served: Pinellas County

Faith In Action Upper Pinellas

727-738-4307

Transportation north of Ulmerton Road to medical appointments, grocery, beauty shop, pharmacy, etc. by volunteers who are part of a faith-based organization. (Note: more volunteers are needed. For more information and an online application for volunteers, visit the Faith In Action Upper Pinellas web site, http://www.fiaup.org/.)

Eligibility: Must first be registered for the program. After you are accepted and registered, you must give a five business-day notice.

Fees: None, but donations accepted.

Advance notice: 5 days.

Days and Hours: 9 a.m. to 4 p.m. Monday through Friday. Transportation can be arranged 7 days/week pending available volunteers.

Serves: Pinellas County (north of Ulmerton Road).

GEMS Gulfport

727-893-1000 Administration, 727-893-2242 Appointment

GEMS is a City Of Gulfport door-to-door transportation program.

Eligibility: Transportation must originate in the City of Gulfport and is for Gulfport residents age 55 and over only.

Fees: Annual membership of $50 per year, plus $1 fee for each one way trip.

Advance notice: Registration and appointments are necessary. Call 893-2242 between 8 AM ? 1 PM Monday thru Friday. No same day reservations. All Reservations MUST be made before 1 PM for the Next Day. First Come/First Serve Basis. Be ready 15 minutes early.

Days and hours: 8:30 a.m. to 4 p.m. Monday through Friday.

PSTA Suncoast Beach Trolley

727-540-1900

PSTA’s Suncoast Beach Trolley provides transportation along Gulf Boulevard from Clearwater Beach to Pass-A-Grille, with bus connections to downtown St. Pete. Trolleys are wheelchair accessible.

Fees: Call for information.

Days and hours: Picks up at special trolley stops every 20-30 minutes from 5:05 a.m. to 10:10 p.m. Sunday through Thursday, including holidays; 5:05 a.m. until midnight Friday and Saturday..

http://www.psta.net/beachtrolley.php has routes and information.

Medical Transportation

American Cancer Society

1-800-227-2345

Provides transportation for registered clients to chemotherapy, radiation, or other cancer treatment appointments only. Client must be ambulatory. Will not go from one county to another for appointments, i.e. not from Tampa to St. Petersburg.

Eligibility and fees: Individual must be ambulatory. Free

Advance notice: 3 business days

The following hospitals offer free transportation for outpatient appointments at their facilities. Transportation is provided on a first-come, first-served basis. Advance notice is required.

Mease Dunedin & Mease Countryside

727-734-6107

Care Van provides transportation to Mease facilities, East Lake Outpatient Center at Tampa Rd. & U.S. 19, Palm Harbor Outpatient Center at Curlew and U.S. 19, and the Wellness Center at Tampa Rd. and U.S. 19 for rehab. purposes. They will not provide transportation for someone to go work out.

Services provided on first-come, first-served basis. Boundaries are Alderman to the North, Sunset Point to the South, and East Lake Corridor up to, but not into Ridgemoor. Must be able to take 2 steps into a van. Cannot transport wheelchairs.

Fees: None

Days and Hours: 8: 00 a.m. to 3:30 p.m.

Morton Plant (Clearwater)

727-461-8548

Care Van provides transportation to Morton Plant for outpatient appointments at that facility. Borders are Top of the World/Union St. on the North to 8th Ave. in Largo on the South. Must be able to take 2 steps into a van. Cannot transport wheelchairs.

Fees: None.

Days and Hours: 8: 00 a.m. to 3:15 p.m. Monday through Friday.

Sun Coast

727-581-9474

Must be an outpatient at this facility. Transportation is scheduled directly by the department scheduling the appointment for the client. No wheelchair transport.

Supplemental Transportation

Care Ride, LLC. Wheelchair Transportation Service

Private Pay 727-866-1193, Medicaid 727-545-2100

This non-emergency service provides transportation to any and all appointments, errands, shopping, medical and social engagements.

Fees: Call for information.

Advance notice: One hour. More if early morning transportation is requested.

Days and hours: 5 a.m. to 7 p.m., 7 Days a week. Other times if trip is prescheduled.

Area Served: All of Florida (must originate in Pinellas).

Express Medical Transporters (EMT)

727-446-0930

Provides non-emergency�door-to-door transportation for medical appointments, “specialized treatment facilities such as dialysis and cancer therapies, dental appointments or other locations”.

Fees: Call for information.

Advance Notice: For private pay, 30 minutes to an hour.
Also a Medicaid and Transportation Disadvantaged Provider for Pinellas County and their requirement is 3 business days. Callers can request EMT.

Days and hours: 24 hours a day, 7 days a week year round.

Area Served: Pinellas, Pasco, Hernando & Hillsborough
As long as travel originates in one of the above counties, the destination can be outside this area.

Additional service: Activities van that can seat 13 ambulatory persons.

Wheelchair Transport Service

727-586-2811

A non-emergency medical transportation service that assists individuals who are wheelchair bound or special needs ambulatory to go to medical appointments, social functions, church services, etc.

Fees: Call for information.

Advance Notice: By 5 p.m. the day prior to transport.

Days and Hours: 24 hours/day 7 days/week.

Area Served: Pinellas, Pasco, Manatee. If travel begins in one of these counties, can transport anywhere.

Taxi Cabs

Bats Taxi

727-367-3702

Fees: Call for information.

United Cab

727-535-0000

Fees: Call for information.

Yellow Cab

727-821-7777 ? St. Pete. 727-799-2222 – Clearwater

Fees: Call for information.

Look in phone book for other taxi services and call for rates. Also check limousine services, airport shuttles, etc.

Transportation with Escort through For Profit Businesses

Ageless Placements, Inc.

727-797-8580

Escorts to and from appointments, shopping, and errands. Provides any service necessary to run a household. Ala Carte services available.

Fees: Call for information.

Advance Notice: 24 hours preferred. Can do demand response.

Days and hours: Office-9 a.m. to 4 p.m. Monday through Friday. After-hour calls are forwarded to cell phones to accommodate client needs. Services are available 24 hours a day. Can accommodate fold up wheelchair. Client must be able to transfer.

Area served: Pinellas County.

Always Dependable

727-544-2927

Escorts to and from medical appointments, pharmacy, grocery, etc.

Fees: Call for information.

Days and hours: 8:00 a.m. to 5:00 p.m. Monday through Friday.

Eligibility: Must be client of Always Dependable. Can transport fold up wheelchair. Client must be able to transfer.

Bayshore Health & Homemaker Services, Inc.

Largo- 727-586-0044-; St. Petersburg- 727-322-2366;

Holiday- 727-939-0044

Transportation, errands, companionship. Cases can be assessed and supervised by a nurse, but this may not be needed for simple transportation services.

Fees: Call for information.

Advance notice: Apply by phone 1-2 days in advance.

Days and hours: 8:30 a.m. to 5 p.m. Monday through Friday (open 24 hrs. for emergency use only)

Area served: Pinellas, Pasco, Hillsborough counties. St. Pete phone number serves from the Sunshine Skyway North to Ulmerton Rd; Largo phone number serves Ulmerton Rd. North to Curlew; Holiday phone number serves from Curlew Rd. North and Pasco County.

Caregivers for Seniors, Inc.

727-524-7972 Pinellas 727-945-1319 Pasco

Provides escorted transportation to appointments, grocery shopping, errands, entertainment, beauty salons, etc. Will stay with client at doctor appointments, etc. Initial assessment is required prior to caregiver assignment. Also provide short- and long-term home companions for assistance with meal preparation, housekeeping, laundry, medication management, and pet care. All caregivers are older adults.

Fees: Call for information.

Advance notice: At least one week (less notice required in some cases)

Area Served: Pinellas and Pasco Counties.

Eligibility: Must be client of Caregivers for Seniors contracting for other services as well. Cannot just get transportation services.

Easy Living, Inc.

727-448-0900 (primary contact:  Susan Talbott, email is susantalbott@easylivingfl.com)

Licensed home health care agency will provide one time only or ongoing escorted transportation to appointments, shopping, etc. Also offers transportation services that can improve quality of life including accompanying clients to the theater concerts, restaurants, etc; and can accompany clients on outings, to a special event such as a wedding, or on an out-of-town trip.

Website: http://www.easylivingfl.com/services/services-transportation/

Fees: approximately $18-20/hour, mileage charge if caregiver drives his/her own vehicle

Days and hours: Office 8:30-5, Service available 24/7

Area Served: Client must reside in Pinellas or Pasco counties due to licensing requirements, but the transportation service can take clients further such as to Tampa or Bradenton (contact our office with special requests/questions).  Also providing concierge travel escort for seniors traveling outside of the area.

 

Home Health Works

727-442-5612 or 1-888-449-2767

Companion/homemaker and Home Health Aide. Supervised transportation and a companion to grocery, shopping, and doctor.

Fees: Call for information.

Advance Notice: At least 24 hours.

Days and hours: 24 hours per day/7 days per week/on-call service available. Office hours: 9 a.m. to 5 p.m. Monday Through Friday.

Area served: Pinellas and Pasco Counties

Rent A Hand

727-347-3424

Provides escorted transportation to medical, pharmacy, grocery and other life sustaining sites.

Fees: Call for information.

Advance Notice: At least 24 hours.

Days and hours: 8:00 a.m. to 6:00 p.m. Monday through Saturday.

Area served: South Pinellas County (South of Gulf to Bay).

Utopia Home Care

727-821-3332

Provides Chore, companion, errand, personal care and transportation services. Transportation can be provided to medical, pharmacy, grocery, and other destinations.

Fees: Call for information.

Advance Notice: At least 24 hours.

Days and hours: 9:00 a.m. to 5:00 Monday through Friday

Area Served: All of Pinellas county.

Victoria’s Tender Care

727-544-4992

 

Provides homemaker, companion, relocation and escorted transportation and travel services.

Fees: $25.00 for the first hour; $15.00/hour for each subsequent hour, plus gas surcharge as follows: $5.00 within 8 miles, $10.00 outside of 8 miles. This company can transport to Tampa and outside Pinellas County and offers services to transport anywhere in the state or to fly with a client out of state. Call for these rates. Can accompany fold up wheelchair if client can transfer to vehicle.

Advance Notice: As far in advance as possible to guarantee transportation is available.

Days and hours: 8:00 a.m. to 5:00 p.m. Monday through Friday. Other hours can be arranged.

Area Served: Originate in Pinellas County and can travel anywhere.

More Information

For information about accessible travel, driving and dementia, Florida’s disabled parking program, and exercises to stay in mental and physical shape for driving, visit the Web sites below:

  • AgingCareFL: www.agingcarefl.org. This is the Web site of the Area Agency on Aging of Pasco-Pinellas, Inc. On this site, select “The Four Stages of Caregiving”, Stage One, section 7.Driving Evaluation.
  • Florida Department of Highway Safety and Motor Vehicles: http://www.hsmv.state.fl.us/. On the home page, select “On-line Forms” followed by “Report a Driver” (form anyone can use to report a medically-impaired driver – located at the bottom of the Web page) or “Disabled Parking Placard” (application for parking permit for eligible persons with a disability).
  • The Hartford Alzheimer’s: www.thehartford.com/alzheimers. This site helps caregivers of those with Alzheimer’s with driving issues. A publication called At the Crossroads: A Practical Guide to Alzheimer’s, Dementia, and Driving is available online or you can order a copy. Click “At the Crossroads” to access the brochure, which includes the “Warning Signs Worksheet” and the “Agreement With My Family About Driving” forms.
  • Senior Drivers:  http://seniordriving.aaa.com/ . Created by The AAA Foundation for Traffic Safety, this site provides exercises and refresher tips in a choice of Web page or video format to help older drivers stay in shape for driving.
  • USAA Insurance Company Educational Foundation https://www.usaaedfoundation.org/. This site offers self-tests and driving tips, information on transportation options after giving up driving, and a booklet called Driving Safely While Aging Gracefully. On the home page, select “Order Booklets” to get a printed copy or “Safety” to view online.
  • AARP Driver Safety: http://www.aarp.org/. Locate an AARP Driver Safety Program near you, or take online course. The site provides information pertinent to older drivers. You can also take an online quiz to determine if your driving skills need improvement. On home page, click on “Family, Home & Legal”, then “Driver Safety”.

For more information about transportation providers serving Florida’s Pasco and Pinellas Counties, call The Helpline at 1-800-963-5337.  For inquiries from outside of the area call 727-217-8111.

  • Search for community resources on the web site of the Area Agency on Aging of Pasco-Pinellas, Inc., http://www.agingcarefl.org/database.   This website offers an online database of government programs and private agencies serving older adults in Pasco and Pinellas Counties.
  • Call the Helpline of the Area Agency on Aging of Pasco-Pinellas, Inc. at 1-800-963-5337. For inquiries from outside of the area call 727-217-8111. The person who answers your call can give you information about local transportation providers and driver assessment programs, and answer questions.

For information about transportation options in other parts of Florida or the United States, use one of the resources for Information and Assistance listed below:

  • Florida caregivers in other counties may call the toll-free state Elder Helpline number, 1-800-96ELDER (1-800-963-5337), to be connected to local elder helplines around the state.
  • Nationally, the Eldercare Locator provides the same type of link to local elder helplines across the U.S. Call toll-free at 1-800-677-1116 or visit the Eldercare Locator Web site, http://www.eldercare.gov/.

 

Copyright by the Area Agency on Aging of Pasco-Pinellas, Inc. (AAAPP). This document may be reprinted as shown here by non-profit organizations with permission from AAAPP. It may not be used for profit-making purposes.