SHINE (Serving the Health Insurance Needs of Elders) "provides educational materials and free unbiased insurance counseling to Florida elders, caregivers and family members. Our goal is to help elders understand and receive the health insurance coverage they need through Medicare, Medicaid, Prescription Assistance, Long-Term Care Planning & Insurance, and other health care issues."
SHINE is a free, volunteer-based health insurance counseling program administered by the Florida Department of Elder Affairs, Office of Volunteer and Community Services. SHINE is also an award winning program geared toward helping elders navigate through the complicated health insurance system.
Volunteer counselors offer expertise on Medicare, Medicaid, Prescription Assistance, and Long-Term Care Planning & Insurance. The volunteers focus on beneficiary rights and consumer protection, and also educate and empower elders so they can make informed decisions.
The Area Agency on Aging coordinates the information, counseling and assistance activities of the volunteers through the Senior Helpline and other interagency partnerships.
SHINE (Serving Health Insurance Needs of Elders) has a website with information about services as well as volunteer opportunities. Visit the site at www.floridashine.org.
If you are interested in more information on becoming a SHINE volunteer, call Sue Samson at 727-570-9696 ext. 234.
To receive SHINE services call The Senior Helpline at 1-800-96-ELDER, (1-800-963-5337). For inquiries from outside of the area call 727-217-8111.