SMP Program (Senior Medicare Patrol)
The Senior Medicare Patrol (SMP) Program is administered by the Area Agency on Aging through a grant from the U. S. Administration on Aging to educate and empower beneficiaries to take an active role in the detection and prevention of health care fraud and abuse, with a focus on the Medicare and Medicaid programs.
In order to accomplish this the program recruits, trains and guides retired professionals as volunteers to help seniors become better healthcare consumers. The volunteers work in their own communities where seniors congregate. They strive to educate beneficiaries on how to monitor what is paid on their behalf and to identify deceptive health care practices, such as, bundling charges to hide non-covered fees, filing bogus claims for products or services never rendered, altering billing codes to inflate Medicare and Medicaid claims and ordering unnecessary or inappropriate products or services to increase revenues.
SMP staff and trained volunteers:
This program has been in operation since 1999, in Pinellas, Pasco and Hillsborough counties, and began expansion into the remaining counties of the state in July 2005. Partner agencies help distribute SMP publications as well as provide presentations about the program.
SMP operates a toll-free fraud hotline, 1-866-357-6677, for the public to ask questions and report suspected fraudulent activity on their health care accounts; to schedule a presentation; or to become an SMP volunteer. (Hablamos Espanol)
DON'T BE A VICTIM OF MEDICARE OR MEDICAID
FRAUD AND ABUSE
REMEMBER THESE 3 R's
Record visits, lab work and hospital stays in a journal or calendar.
Review your Medicare Summary Notice (MSN) or health care billing statement.
Your Medicare Summary Notice is the piece of mail stamped "This is Not a Bill" that arrives after you get medical care.Compare your MSN to your journal entries.
Check your statement or MSN for:
Report suspected errors, fraud or abuse you find on your Medicare or Medicaid account, gather the facts and call the Senior Medicare and Medicaid Patrol at 1-866-357-6677, FLORIDA'S FRAUD HOTLINE.
For more information, see the Medicare/ Medicaid section of this website.