How To Contact The Senior Helpline

at the Area Agency on Aging of Pasco-Pinellas, Inc.

1-800-96-ELDER (1-800-963-5337)

Out of state inquiries, call 727-217-8111.

Send an email

To search the online database of community resources, click here.

The Senior Helpline is a federally funded service to help seniors and caregivers gain access to services in the community. As part of the Aging and Disability Resource Center, the Senior Helpline staff provide information and assistance/referral over the telephone to seniors and caregivers in Pasco and Pinellas Counties. They also provide information for adults age 18 and over who have severe and persistent mental illness. Calls are answered by Area Agency on Aging staff from 8:00 AM to 5:00 PM Monday through Friday. Spanish speaking staff are available to take calls.

The Senior Helpline is able to provide information on government funded programs, non-profit agencies, and for-profit businesses that serve seniors in this two county area. Information is available in many areas including caregiver support, case management, in-home services, insurance counseling, legal help, meal services, nursing home and assisted living facilities, transportation, and victim advocacy. The Senior Helpline also serves as the entry point for several community programs, and refers callers to the Intake Department for triage, telephone screening, and prioritization for services.

The Senior Helpline uses the Florida Relay Service. By dialing 711 individuals who are deaf, hard of hearing, or speech impaired can contact the Senior Helpline and receive information and assistance. For more information on Florida Relay click here.

If you are interested in being listed in the Senior Helpline's database and its Senior Resource Directory, see Becoming Listed with the Senior Helpline.